Customer Service
STYLECNC Laser will offer expert customer service and support for laser machines in many ways. Find out your service options based on your machine and location.
STYLECNC Laser will offer expert customer service and support for laser machines in many ways. Find out your service options based on your machine and location.
Consulting - Providing solutions for clients by staffing their projects with skilled and reliable laser machining consultants.
Demonstrations - Showing you different machines by demo video, including operating tips & trics, introduction, and training that will help you learn to program on laser machines.
Sample Making - Making samples with our machine according to your materials, designs, sizes, and any other requirements.
Concept Creation - Creating a realistic concept that our machines meet your working projects, ideas or plans.
Sign A Contract - Signing a business contract after we negotiated an important agreement with you.
Place An Order - Placing an order to the production department and inform the after sales department to follow up.
Docking Manufacturing - Contacting the production department to start the machine manufacturing according to the requirements stipulated in the contract.
Assisting Inspection - Assisting the quality inspector to make the machine inspection after completed the machine production.
Shipping and Tracking - Arranging the logistics transportation of equipment and follow up the transportation status in time.
Confirming Receipt - Assisting customers in customs clearance, tax payment, and confirming receipt after the machine arrived at the destination.
Planning Training - After the customer received the machine, starting to make a 7-15 day training plan on the installation, operation and debugging of the machine.
Troubleshooting - Solving problems for customers, supporting those who are solving problems, or discovering new problems to solve.
Training - Launching a targeted training, whether the customer is a beginner or professional.
Programming - Teaching you how to use laser software, control system and how to complete a laser machining project.
Debugging - Identifying and removing errors from your laser machining, CNC programming, or operation.
Maintenance - Teaching you how to maintain your machine under different conditions, whether it's new or used.
Usability - Teaching you how to use your laser machine to achieve a defined goal effectively, efficiently and satisfactorily in a specific context.